If you experience an issue with your Cash Drawer connection after updating your Windows POS app, please set it up again using steps below:
- On your Windows POS app, go to 'Settings'.
- Select 'Cash Drawer'.
- In the list of cash drawers, select the cash drawer model you are using.
- Select the printer model that the selected cash drawer is connected to from the drop down list*.
- Hit "Test".
- Confirm opening of the cash drawer in modal window.
- If it was not opened, try selecting another Cash Drawer model.
- Select the "Done" button to save cash drawer settings.
*If you are using a Star Micronics printer, please select M-S Cash Drawer as your cash drawer model.