Managing your Billing/Payment Details and Account Status

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Table of Contents

Overview

Manage eHopper Account Status

Manage Payment Methods

Add Payment Method

Edit Payment Method

 

Overview

You can manage your eHopper account status and payment/billing details by directly editing or adjusting your payment methods and credit card data in your eHopper Back Office.

 

Manage eHopper Account Status

1. Log in to your Back Office and in the left navigation menu, go to Settings-->Billing

2. Next to Current Package, select the blue Manage button.

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3. If you would like to change your current package, select the Change Package button. To deactivate your eHopper account, select Deactivate Account

  • If you selected Change Package, it will take you to the Change Package screen. Choose the eHopper package you would like to change to by selecting to either Upgrade or Downgrade next to the package type. 

 

Manage Payment Methods

A) Add Payment Method

1. Log in to your Back Office and in the left navigation menu, go to Settings-->Billing

2. Next to Payment methods, select the blue Add button.

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3. Enter the fields in the New payment method popup and then select the Save button. 

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  • Your new card's info should now appear on the Billing screen. 

 

B) Edit Payment Method

1. Log in to your Back Office and in the left navigation menu, go to Settings-->Billing

2. Under Payment methods, use the blue scroll bar to scroll to the right until you see the Edit field. Then, select the Edit button.

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3. On the New payment method popup, enter any edits you would like to make to any of the fields and then click the Save button. To delete the payment method completely, select the Delete button. 

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  • The updated payment method info should now appear on the Billing screen. 
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