Merchant Fee Programs

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Surcharges

A payment card surcharge, also known as a checkout fee, is an additional fee that U.S. merchants can add to a consumer's bill when he or she uses a credit card for payment, which matches the merchant's interchange fees. It is prohibited in 10 states and has a 4% cap. Merchants must notify their credit card companies at least 30 days prior to implementing the surcharge and must disclose the fee to consumers at the at the point of entry (through signage) and at the point of sale (on the receipt).

For more details, please visit https://ehoppersupport.zendesk.com/hc/en-us/articles/360000256928

 

Cash Discounts

Cash discounts are a type of surcharge that are legal in all states and allow you to completely eliminate your monthly processing fees. A small service fee is added to all customers' orders before they are processed. When a customer pays by cash, the fee is discounted. All who do not pay by cash will be charged the additional fee, which will appear on the receipt.  Credit card companies do not need to be informed prior to use but customers must be disclosed at the at the point of entry (through signage) and at the point of sale (on the receipt).

For more details, please visit https://ehoppersupport.zendesk.com/hc/en-us/articles/360000247747

 

Merchant Fee Programs Reporting

After processing surcharge and cash discount service fees, eHopper will display the info in the Merchant Fee Programs Report and Z Report.

For more details, please visit https://ehoppersupport.zendesk.com/hc/en-us/articles/360000392447-Merchant-Fee-Programs-Report

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