Cash Payment on Poynt

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Overview

The cash payments process on Poynt is slightly different than for the other devices. 

 

Instructions

1. After selecting one or more product(s) in the catalog, click on the green Cash button on the bottom right of the screen.

 2. On the Cash popup that appears, enter the cash received from the customer using the keyboard. It will appear in the Received Amount field. 

  • The total amount due appears next to the CASH icon. 
  • On the keyboard are shortcut options: Exact inputs the exact amount due  in the Received Amount field (if customer paid exact price), while the $17$10 and $20 options will automatically input those amounts into the field. 

  • The payment will take a few moments to be processed.

 

3. On the Receipt screen, choose the Receipt language by selecting it from the drop-down.

4. Choose to either Email receipt or Print receipt by tapping the switch to the right of the option (if selected, will appear as blue). 

  • If you purchased the Marketing & Loyalty app, you can perform a Loyalty Check-In for the customer by tapping the switch (will appear green when on).
  • If the amount tendered is larger than the amount due, the Change due will be displayed.

5. Click the DONE button to confirm.

  • If you chose the option of printing the receipt, it will print from the printer set up in Printer Setup.
  • The transaction record can now be viewed in Poynt’s Transactions list. 

 

  • Click on the transaction to view more info.

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