Activation/Deactivation of Register on Windows

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Activating a Register on Windows

Requirements:

  • The register must not already be activated at the same time
  • You must be working online (as opposed to offline)

To Activate a Register, Either:

  • Enter the Account ID and License Key that you received from the eHopper welcome email on the POS login screen. 
  • In Back Office, go to Settings--->Register Settings--->select register you want to activate--->click the red Activate button.

Deactivating a Register on Windows

Requirements:

  • The register must already be activated 
  • You must be working online (as opposed to offline)

You Will Need to Deactivate Register When:

 

1) A certain register is already activated on a Windows device and you try to log in to POS using the same register's Licence Key.

  • An error message will appear informing you to deactivate the register in Back Office before you can log in with that register's Licence Key. 

2) You activated a register on a Windows device, and then cleared your browser's cache. 

  • You will need to deactivate register in Back Office and then log in again to POS to reactivate it. 

To Deactivate Register:

1) Log into Back Office

2) In the left navigation menu, click on Settings--->Register Settings

 

3) Select the register you would like to deactivate.

 

4) Click/tap on the red 'Deactivate' button.

 

5) A screen will pop up warning that all unsynchronized data on POS will be lost if you deactivate. Click "OK" (or first perform synchronization in POS).

6) Copy the license key under "Register Licence Key" so you can input it into the 'License Key' field when activating the register on another device. 

7) Click "DONE."

 

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