Enabling Windows MS Firewall Permission for Utility.exe File

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Overview

  • If you are ordering a BTP R180II Printer from a company other than eHopper and are resetting the printer's Static IP, it is possible that after downloading Printer Utility, the Utility.exe file may not appear as a result of being hidden by Windows MS firewall. If this is the case, please follow the instructions below. 
  • For the original instructions on resetting the printer's Static IP, please see: https://ehoppersupport.zendesk.com/hc/en-us/articles/115011962068

 

 Instructions

1. Search for Windows Firewall on your Windows PC.

 

2. Select Advanced settings.

 

3. Select Inbound Rules--->New Rule.

 

4. Select the Program option and then the Next button.

 

5. Click on Browse and then select the unzipped Utility folder.  

 

6. Click Open--->Next--->Allow the connection--->Next--->Next.

 

7. In the Name field, type any name for the printer and select Finish

8. Return to the original unzipped Utility folder and you will now be able to download it. 

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