Enabling Windows MS Firewall Permission for Utility.exe File



  • If you are ordering a BTP R180II Printer from a company other than eHopper and are resetting the printer's Static IP, it is possible that after downloading Printer Utility, the Utility.exe file may not appear as a result of being hidden by Windows MS firewall. If this is the case, please follow the instructions below. 
  • For the original instructions on resetting the printer's Static IP, please see: https://ehoppersupport.zendesk.com/hc/en-us/articles/115011962068



1. Search for Windows Firewall on your Windows PC.


2. Select Advanced settings.


3. Select Inbound Rules--->New Rule.


4. Select the Program option and then the Next button.


5. Click on Browse and then select the unzipped Utility folder.  


6. Click Open--->Next--->Allow the connection--->Next--->Next.


7. In the Name field, type any name for the printer and select Finish

8. Return to the original unzipped Utility folder and you will now be able to download it. 

Was this article helpful?
0 out of 0 found this helpful