Employee Roles & Permissions

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eHopper supports the following employee roles:

  • Sales person
  • Manager
  • Back Office Operator
  • Administrator

 

Below is the Permission Matrix for Roles:

 

Action

Administrator

Back office operator

Manager

Sales Person

POS

Activate/deactivate register

Yes

-

No

No

Run sales, refunds & manual refunds

Yes

-

Yes

Yes

Open/close register

Yes

-

Yes

No

Pay ins/ pay outs

Yes

-

Yes

No

POS reports

Yes

-

Yes

No

Customer management  

Yes

-

Yes

Yes

Manage settings

Yes

-

Yes

Yes

Sync data

Yes

-

Yes

Yes

Add tips

Yes

-

Yes

Yes

Add tips for orders done by another employee

Yes

-

Yes

No

Close orders

Yes

-

Yes

No

Edit price and discounts

 Yes

 -

 Yes

 Only if setting enabled for employee in  Back Office. Otherwise, will have to enter manager's PIN

Back Office

View dashboard

Yes

Yes

Yes

-

Inventory management

Yes

Yes

Yes

-

View orders

Yes

Yes

Yes

-

Reporting

Yes

Yes

Yes

-

Import customers

Yes

Yes

Yes

-

Manage vendors

Yes

Yes

Yes

-

Manage settings

Yes

Yes

Yes

-

Manage payment processor settings

Yes

No

No

-

Manage localization settings

Yes

No

No

-

Create employee

Yes

Yes

Yes

-

Assign roles to employees

Yes

No

No

-

Manage employee login/password

Yes

No

No

-

 

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